Emotional Intelligence and Empathy, a Key Ingredient in Positive Relationships

EmpathyWorks Psychological Wellness

Programme Synopsis/Outline

Empathy, which is the ability to understand and feel what another person is experiencing, is an essential component of any relationship or social group. It helps one to develop deep levels of trust and rapport with others. Studies have shown that empathy is associated with better personal relationships and more successful social behaviour. When our empathy is less developed, we may unintentionally come across as thoughtless, cold and insensitive.

How then, can we develop empathy to cultivate positive relationships? In this interactive session, participants will be introduced to practical ways to develop and demonstrate empathy.

The following will be discussed:

  • What is empathy
  • Importance of empathy
  • Some common behaviours that do not demonstrate empathy
  • Ways to show empathy


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